Shipping policy
Shipping Policy
Patina Living ships to the United States, Canada, the United Kingdom and most of the European Union.
Processing time
Orders are usually processed within 1–3 business days after payment. You will receive a confirmation email when your order is placed and a tracking number once it ships.
Delivery time
Our products ship from partner warehouses. Typical delivery times after shipping:
- United States: about 8–15 business days
- Canada, United Kingdom and EU: about 10–20 business days
Delivery times are estimates and can vary by item, destination, customs and carrier delays, especially during the holiday season. If your order contains several items, they may arrive in separate packages.
Holiday orders
For Christmas delivery, we recommend ordering by early December.
Shipping cost
Free shipping on orders of $35 or more. Orders under $35 have a flat standard shipping rate shown at checkout.
Customs and duties
For orders outside the United States, import duties or taxes may apply depending on your country and are shown at checkout where available.
Lost or delayed packages
If your tracking has not updated for 10 days, or your order has not arrived within 30 days, email us at maitrantien999@gmail.com with your order number and we will help resolve it.